Monday, November 08, 2004
LUCA BRASI SLEEPS WITH THE CARD CATALOG
In which I get a call from "the field."
"Can I help you?" I ask.
"This is Lorna, from the field," a woman says.
"Can I help you?" I ask.
"I have a complaint about some of the forms you've been returning to us."
"Let me know the nature of your complaint," I say, "and I'll see if I can fix the problem."
"Before you say anything," Lorna says, "I must warn you; I have a librarian standing right next to me."
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In which I get a call from "the field."
"Can I help you?" I ask.
"This is Lorna, from the field," a woman says.
"Can I help you?" I ask.
"I have a complaint about some of the forms you've been returning to us."
"Let me know the nature of your complaint," I say, "and I'll see if I can fix the problem."
"Before you say anything," Lorna says, "I must warn you; I have a librarian standing right next to me."
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